For ages 21+

tk971 Responsible Gaming — Stay Safe

Entertainment is enjoyable only when it stays under control. tk971 wants every player to play with awareness and safety — within their own means and time.

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Our Commitment

Gaming Is for Entertainment — Not Stress

Responsible gaming means making informed decisions and setting limits for yourself.

Online casino or sports betting is essentially a form of entertainment. But for some people it can gradually become a habit that has a negative effect on their personal, family, or financial life. tk971 believes it is important for every user to be aware of this.

Our Terms and Conditions clearly state that the minimum age to participate on tk971 is 21 years. We strictly prohibit minors from registering or using an account. We take the necessary steps to verify age.

Before playing, always ask yourself — is this for my entertainment, or am I trying to recover losses? If the answer is the second, stopping and seeking support is the right step. You can find more information about responsible gaming in our FAQ section.

To ensure a safe environment, we keep user information secure in accordance with our Privacy Policy and do not share it with any third party. Your account information and transaction history are completely confidential.

21+
All casino and betting activities on tk971 are for persons aged 21 years or older only. Participation by minors is strictly prohibited. Do not allow anyone in your family to use your account.
You Are in Control

Self-Control Tools

tk971 provides several tools to help you keep your gaming experience under control.

Deposit Limit

Set a limit on how much you deposit per day or per week. Once set, a limit takes a short time to come into effect, but increasing it takes a little longer — so decisions are not made on impulse.

Session Time Limit

Set a time limit for how long you play in one sitting. When the set time is up, a warning notification appears. Giving yourself a break keeps both your focus and decision-making sharp.

Loss Limit

Use the option to stop betting automatically after losing a set amount. This protects you from larger losses and helps you make sound financial decisions.

Cool-Off Period

Give yourself a complete break for a few days — from 1 day up to several weeks. During this time you will not be able to log in to your account. Once the break ends, you can reactivate it yourself.

Self-Exclusion

If you feel gaming is getting out of control, request a permanent or long-term self-exclusion. Making this request will suspend or permanently close your account.

Reality Check

At regular intervals, view a summary of your total spend and time played. This keeps you aware of your own gaming habits and helps reduce unnecessary spending.

To use these features, log in to tk971 and contact support. Our team is available 24/7 to assist in both Bengali and English.

Stay Alert

Warning Signs of Problem Gaming

If you notice any of the following in yourself or someone close to you, it is time to seek support.

Spending Beyond Your Means

Betting with money meant for bills, rent, or daily essentials is a dangerous sign. Always keep your gaming budget separate and fixed.

Chasing Losses

Placing more bets to try to win back lost money — this pattern of thinking is a key sign of problem gaming. Chasing losses only leads to greater losses.

Hiding Your Gaming

Concealing your gaming from family or friends, or lying about it, is a warning sign. When someone starts playing in secret, the problem is deepening.

Emotional Restlessness

Feeling restless or irritable when unable to play, or having gaming constantly on your mind — these can be signs of psychological dependence.

Strain on Family Relationships

Arguments, distance, or loss of trust with family or close ones due to gaming is a serious sign that gaming is no longer just entertainment.

Decline in Sleep and Health

Staying up late to play, losing sleep, eating less — these show the harmful effects gaming is having on your physical and mental health.

Get Support

Ways to Get Help

You are not alone. If you are struggling, reach out through any of the options below.

tk971 Live Chat Support

Our 24/7 live chat support is available in both Bengali and English. If you want to self-exclude or set a limit, contact our support team directly — they will act promptly.

Email Support

In addition to live chat, you can also contact us by support email. Requests related to responsible gaming are processed with the highest priority. Email address: [email protected]

Family and Close Ones

Let a trusted family member know your situation. The support and awareness of family is one of the most effective ways to get out of problem gaming.

Seek Professional Advice

If you find it difficult to control your gaming, speak with a mental health professional or counsellor. Various government and private hospitals in Bangladesh have mental health departments where trained specialists can help with addiction recovery.

Seeking professional support is not a sign of weakness — it is a responsible decision for yourself and your family. Expert advice is the most effective path for any stress, anxiety, or addiction.

Those who want to help a loved one can also contact our support team. We speak with family members too and help them take the necessary steps.

Our Responsibility

tk971's Safe Gaming Policy

tk971 is not just a gaming platform — we believe in creating a responsible environment. Our goal is for every user to treat gaming as a form of entertainment, not as a source of financial problems.

We monitor user gaming patterns, and if any unusual behaviour is noticed, our team may reach out on their own. This is not a punitive measure — it is an offer of support.

If anyone under 21 has managed to create an account, that account will be closed during verification and any deposited funds will be returned. Protecting minors is our highest priority.

Our support team is available seven days a week, twenty-four hours a day in both Bengali and English via live chat and email. We treat every matter related to responsible gaming with the utmost importance.

Remember — gaming is a form of entertainment. The best player is the one who knows their limits and enjoys themselves within those limits.

Questions and Answers

Questions About Responsible Gaming

To self-exclude on tk971, contact the support team via live chat or email. Let them know your request and your preferred duration (temporary or permanent), and the team will take the necessary action on your account promptly. For permanent self-exclusion, a specific process must be followed to reactivate the account.

Yes, a request to lower your deposit limit takes effect immediately. However, a request to raise the limit takes some time to process — this is intentional, to prevent impulsive decisions. Contact the support team to change your limit.

Your account is strictly personal. Do not share your password with anyone. If you suspect someone else has used your account, change your password immediately and notify the support team. If there are minors in your household, use a lock or password protection on your device.

Yes. Excessive or problem gambling is a recognised behavioural condition in the field of psychology. It is not a sign of weak willpower — it is a mental health issue that can be overcome with professional support. Acknowledging the problem and seeking help is a sign of courage.

Your account balance is safe during a cool-off or self-exclusion period. Once the break ends or the account is reactivated, the balance will be visible as usual. If you wish to withdraw during a break, contact the support team.

Yes. You can share any concern, complaint, or suggestion related to responsible gaming with our support team via live chat or email. All requests on this matter are treated with the highest priority, and your identity is kept completely confidential.